At bit88, your personal data is treated with the same care we give to your gaming experience. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you hold as a player under Philippine law.
Six core commitments that define how bit88 handles your personal information – every day, on every transaction.
bit88 ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the bit88 platform at https://bit88.xyz. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access our website, create an account, make deposits or withdrawals, or otherwise interact with our services.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines (the "DPA"), and its Implementing Rules and Regulations, as well as the issuances of the National Privacy Commission (NPC). By using the bit88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with the bit88 Terms & Conditions, which govern your use of the platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
For the purposes of this Privacy Policy, the data controller responsible for your personal data is the operating entity behind the bit88 platform, accessible at https://bit88.xyz. bit88 operates as an online gaming platform targeting Filipino players and is subject to applicable Philippine gaming and data privacy regulations.
All data processing activities carried out by bit88 are conducted in accordance with the principles of transparency, legitimate purpose, and proportionality as mandated by the Data Privacy Act of 2012. bit88 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 16 of this Policy.
bit88 collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we may collect include the following:
bit88 collects personal data through the following channels:
bit88 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your account agreement with bit88) |
| Identity verification (KYC) | Legal obligation (AML regulations, PAGCOR requirements) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests of bit88 and protection of players |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Marketing communications | Consent (opt-in only; withdrawable at any time) |
| Platform analytics and improvement | Legitimate interests of bit88 |
| Regulatory reporting and compliance | Legal obligation |
bit88 uses the personal data we collect for the following specific purposes:
bit88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for the new processing activity.
bit88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
bit88 engages trusted third-party service providers who process personal data on our behalf, including:
All third-party processors engaged by bit88 are contractually required to process personal data only on our documented instructions and to maintain appropriate technical and organizational security measures.
bit88 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required to do so by law, court order, or regulatory directive. Such disclosures will be limited to the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of bit88's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
bit88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and maintain session security. The following categories of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No – required for platform operation |
| Functional | Remembering language preferences, game settings, and display options | Yes – via browser settings |
| Analytics | Aggregated usage statistics to improve platform performance | Yes – via cookie consent settings |
| Security | Fraud detection signals, bot prevention, and anomaly detection | No – required for player protection |
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bit88 platform. bit88 does not use third-party advertising cookies or cross-site tracking technologies.
bit88 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| Transaction and financial records | 10 years (AMLC and BIR compliance requirements) |
| KYC verification documents | Duration of account plus 5 years after closure |
| Game history and wagering logs | 5 years from the date of the transaction |
| Support and communications records | 3 years from the date of last interaction |
| Marketing consent records | Until consent is withdrawn, plus 1 year |
| Technical and usage logs | 13 months on a rolling basis |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents re-identification. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes.
bit88 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bit88 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.
As a data subject under the Data Privacy Act of 2012 of the Philippines, you are entitled to exercise the following rights with respect to your personal data held by bit88:
To exercise any of the above rights, please contact the bit88 Data Protection Officer using the contact details provided in Section 16. bit88 will respond to all verified data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, with prior notice to you.
If you believe that bit88 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The bit88 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. bit88 does not knowingly collect personal data from individuals under the age of 21.
If bit88 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.
If you are a parent or guardian and believe that your child has registered on the bit88 platform, please contact our support team immediately at the contact details provided in Section 16.
bit88 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines, for example in connection with cloud infrastructure or KYC verification services.
Where such international transfers occur, bit88 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy determinations, or other recognized transfer mechanisms.
By using the bit88 platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
The bit88 platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their own privacy policies and terms of use, which are independent of this Privacy Policy.
bit88 is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your bit88 account before providing them with your personal data.
bit88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes to this Policy are material, bit88 will provide advance notice to registered players via their registered email address or through a prominent notice on the platform, at least 14 days before the changes take effect. For non-material changes, the updated Policy will be posted on this page with an updated revision date.
Your continued use of the bit88 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and contact support to request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by bit88, please contact our Data Protection Officer using the following details:
Data Protection Officer – bit88
Email: [email protected]
General Support: [email protected]
Please include your registered account username, a clear description of your request or concern, and any relevant reference numbers to help us assist you efficiently. bit88 aims to acknowledge all privacy-related inquiries within 5 business days and to resolve them within 30 calendar days.
If you are not satisfied with bit88's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Your data is protected, your privacy is respected, and your gaming experience is our priority. Join Filipino players across Manila, Cebu, Davao, and beyond who trust bit88 every day.